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We have obviously looked very closely at how were doing that, whether were doing that clearly not enough. The comments below have not been moderated. The two transformed The Guardian from an advertising desert to a magnet for classifieds through special sections for media, education and the like. Thats really the last thing if you knew Kevin Lygo [director of TV at ITV], youd really understand that too neither of us want that. I tend to try and see people formally and informally especially when I'm recruiting directors. Ad revenue . [Rawcliffe] and the team have been really good on that and the feedback has been really good because it increases peoples confidence about talking about issues to do with race. We've announced the deal, we're now implementing it and then just ensuring that our creative talent and our programming remains as strong as it is today. How would you describe your leadership style? I think hiring is one of the most difficult things you can do at any level because talent is everything and you want to get the best people whatever role you're in at management level. ITV CEO Carolyn McCall Says They Were Outbid For U.S. Open Final - Deadline McCalls advice to leaders looking to emulate her success as an advocate is to create strong employee groups who can speak up for the underrepresented, listen to them, and develop clear and concrete plans in response to what you hear from them. Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. Do you think it would take government legislation to assist women to return after maternity? That's all our daytime programming from 6:00 in the morning, all the way through to when the quiz shows finish early evening. I have always been very organised but now I am hyper-organised as a result of having a family.. Jeremy Clarkson Column Has Not Impacted ITV Brand, Says CEO Carolyn McCall We are no longer accepting comments on this article. But Dame Carolyn McCall, who was yesterday named as chief executive of ITV, has done it all for real. I am really clear about this, because I think a lot of H.R. McCall has topped the ranking, which was put together in partnership with Yahoo Finance UK. I started in July 2010 and it was in meltdown everywhere - operationally, customers, all the people. I am really clear about this, because I think a lot of H.R. One thing I know for sure is that if you dont bring people with you and theyre not aligned about strategy then actually they just go off and do their own thing. GMG Regional Media: the Manchester Evening News and its website along with several other UK regional newspapers. Carolyn McCall (credit: Rex Features) Steve Clarke profiles ITV's new CEO, Carolyn McCall, and examines some of the challenges facing her. I start my day very early, but Ive also been able to drop my kids off at school. By Rebecca Marston. Weve put in place a lot of foundations. Although her pay fell to 1.5 million in 2016, from 6.2 million the previous year, she has earned around 30 million since she joined in 2010. She traces it back to her own experience being a senior woman in the clubby male world of business. She said, yes its a good thing. Policemen in riot gear circled the dancers as they moved through mock teargas and, mid-way through the four-minute performance, Diversity knelt with their fists in the air the symbol of protest that has become synonymous with Black Lives Matter. I had a long chat with my chairman and I said theyre going to accuse me of tokenism, theyll say were just reacting. When I look back on some of the things I was talking about 20 years ago. I will also get other people involved in the process for the cultural fit. There is loads more work to do. Im at ITV now and I feel very proud of the creative output and the impact we have on society and culture. A month later, McCall promoted Ade Rawcliffe to ITVs board as group director of diversity and inclusion. I implemented the female pilot initiative with a close colleague. Its the way you can hear whats actually going on on the ground, she said. Senior City Correspondent, Yahoo Finance UK, Pot vote has Oklahoma hungry to rake in green from Texas, How Ron DeSantis misreads Corporate America, Tesla recalls 3,470 Model Y vehicles over loose bolts, 3 big things in investing you might have missed this week, UPDATE 1-North Korea says US causing international arms control collapse. Its about everyone being treated in the same way and having the same opportunities.. I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? I have been talking about it for some time and remember having a conversation with Gordon Brown about this, but it just doesnt seem to permeate within Government. I knew I wanted to be independent and I knew I wanted to work. I don't think I've really changed that much in terms of how I approach leadership and management. I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? At EasyJet, I set up a womens network and encouraged a LGBT network. In my head, I really struggled with it, McCall said. Affiliate links: If you take out a product This is Money may earn a commission. Turbulent takeoff for easyJet's new boss - the Guardian The surreal deal: With bright colours and bold, witty shapes, surrealist designs are back in our homes, I want to grow my small manufacturing business but I have very few staff are recruiters worth it? Thanks very much Perrin. [1][4] She was educated in India and Singapore until her teens, then at a Roman Catholic girls' boarding school in Derbyshire. I think hiring is one of the most difficult things you can do at any level because talent is everything and you want to get the best people whatever role youre in at management level. Then easyJet, the day I felt we really turned a corner. There's no point building a strategy by just sitting in an office with a lot of directors and consultants, it just doesn't work. We've put in place a lot of foundations. She will receive a golden hello of around 3 million to compensate her for share awards that she is giving up at EasyJet. Michael O'Leary, the CEO of rival Ryanair, said the airline industry would have been poorer without her; "I clearly underestimated her and I was proved wrong. [3] She replaced Adam Crozier in the role. So, exciting times in a very changing media landscape with new challenges and opportunities. Few would be brave enough to risk making an air-hostess joke these days. I think the What. I believe people find it incredibly painful financially to come back to work, especially middle management. Its so important to listen to them about what they think because they tend to be much closer to the customer end experience. Yours sincerely Captain XX. Emotional Intelligence Trainer, & Keynote Speaker - Helping people manage self-defeating thoughts that hold you back! Carolyn McCall: From airline to airwaves - BBC News I think if HR are not embedded, they dont really understand the business, if they only understand HR and theyre not really in tune with the business, then I think that thats where it fails. When Carolyn McCall announced that she was moving from the Guardian Media Group to become chief executive of EasyJet, rival Ryanair's Michael O'Leary dismissed her as a media . During 2019 she is undertaking a series of interviews with Business Leaders who have innovated within their field of expertise and have warranted the description of being an inspiring leader. That means I have to get around and about a lot and have to see it all happening, so that for me is critical. [Former ITV News presenter] Trevor McDonalds been one of the greatest role models in ITVs history actually, McCall said. He said this thing: Youre changed by what you see but you are also changed by when youre seen. At EasyJet, I set up a women's network and encouraged a LGBT network. I think intuition and instinct are real skills and are important. P.S. They ranged from claims it wasnt appropriate for family viewing to arguing broadcaster ITV was unfairly promoting a political organisation. Have we let energy giants make too much profit? You are trying to blend people. In her later days at the firm, she came under fire for her own generous pay whilst staffers were forced to don hair shirts. Her 2019 base salary was set to increase by 2.5 per cent "in line with the wider employee group". You want to be able to just have the process and policy as a hygiene factor as its actually about people. Read more: The EMpower Top 100 Ethnic Minority Executive Role Models 2021. The Royal Society of Television praised ITV for hosting the first ever all Black panel on Loose Women when it was named Best Daytime Programme 2021 earlier this year. Rawcliffe was kind of double promoted, McCall said, and the ITV boss worried about how the move might be seen externally. Change is happening on screen too. Do you think workplace diversity has now become embedded or is there still a lot more work to do? "It was startlingly shocking, I thought it was shocking," Carolyn McCall, ITV's chief executive, told Yahoo Finance UK. If youre told to do one thing you do it. A policeman mock kneeled on Banjos back, echoing the murder of George Floyd. I know this is probably not a very popular thing to say and I know its not very scientific because you can do assessments and psychometrics, but actually I believe your instinct is important about what that person is really going to be like to work with. ITV is a very warm and quite welcoming environment, McCall said, but the council helped management identify areas of disparity and highlighted how the organisation could be doing more to promote BAME individuals to senior leadership positions. I've always thought HR is about people and about talent, learning, development, recruitment, retention succession. My first job really was The Guardian where I started as a planner and thats obviously where we met, Linda. The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it. Train fares will rise by 5.9% TOMORROW - but travellers can still get cheaper tickets if they buy them before the deadline, Housing market seeing signs of life after grinding to a halt last year, according to online estate agent Rightmove, What happens when classic cars sell for too much? The interviewing tells you only so much, no matter how thorough you are. Where do you think we are now with flexible working? ITV Ad Revenues Slide Amid 'Political Uncertainty' - Variety I've learnt a lot and my experience has deepened my leadership thinking if you like, but the thing I know for sure is that you have to get out and talk to your people and customers. She also echoed a statement from . "Actually that was something that was seen and got a massive discussion going and thats what were there to do to push the conversation forward, even if its not very comfortable. Train fares will rise by 5.9% TOMORROW - but travellers City watchdog launches enforcement probe into London IMI revenues exceed 2bn as FTSE 250 manufacturer is Norway's Equinor doubles stake in major untapped North Ruth Sunderland, Associate City Editor For The Daily Mail, > Compare the best investing platform for you, Temple Bar's Ian Lance: The UK stock market is cheap and looks as interesting as in 2008. Carolyn McCall DBE is no stranger to being the first. Some claimed the performance was racist to white people. If you're told to do one thing you do it. Great read, inspiring leader. I dont think you can look at it as one thing. [Rawcliffe] and the team have been really good on that and the feedback has been really good because it increases peoples confidence about talking about issues to do with race. Carolyn McCall's Booking Agent and Speaking Fee - Speaker Booking Agency She took a Masters in Politics from London University and soon joined The Guardian newspaper on the commercial side, where she began making her name in advertising sales. Theres not one moment at ITV yet because Ive just been here a year and a quarter, but I know that it is so important to Britain that ITV does well. It was a complex business to get right, so I feel very proud of my easyJet years and my team there. You cannot sit in an office and think that you can control whats going on because you just cant. Before this, no one was championing female pilots, they were just saying the lack of them was woeful. A policeman mock kneeled on Banjos back, echoing the murder of George Floyd. I dont think thats gender specific, she told the Mail recently. I have been talking about it for some time and remember having a conversation with Gordon Brown about this, but it just doesn't seem to permeate within Government. The chief executive of ITV said Jeremy Clarkson's comments about the Duchess of Sussex "do not wash over" and negatively impact the brand. Watch: Diversity's Black Lives Matter performance on Britain's Got Talent, Read more: The EMpower Top 50 Advocate Executive Role Models 2021, It was startlingly shocking, I thought it was shocking, Carolyn McCall, ITVs chief executive, told Yahoo Finance UK. .st1{fill:none;} I will also get other people involved in the process for the cultural fit. My very first job was actually teaching. None of this did her any harm, and nor did a slump in shares and profits last year at EasyJet when she complained Brexit and the falling pound had cost her 40 million, though the stock market value has since revived. Willie Walsh, chief executive of the British Airways parent International Airlines Group, said he was "sorry to see Carolyn [McCall] leave". It still takes people aback when I ask that question, it sometimes catches them slightly off guard. After some months, I received an e-mail from an Irish pilot based at Charles de Gaulle airport. [citation needed], McCall applied to be a research planner at The Guardian, which she joined in 1986. The intentions are always good on screen, but its a complicated business. I think the awareness has increased but I think the how is still quite hard for a lot of people. For McCall, who ran EasyJet (EZJ.L) and the Guardian Media Group before ITV, championing underrepresented groups has come more or less naturally. I think I flourished in a meritocracy. But its very nice for ITV I think.. Yours sincerely Captain XX. I had a long chat with my chairman and I said theyre going to accuse me of tokenism, theyll say were just reacting. There is loads more work to do. For McCall, who ran EasyJet (EZJ.L) and the Guardian Media Group before ITV, championing underrepresented groups has come more or less naturally. Its by Michelangelo and its still very relevant to us, my generation but also to the generation that my children belong to. easyJet was a complete turnaround and it became a customer facing airline which won awards for being customer centric. As she rose through the Guardian Media Group behind Marland, Management Today magazine called her "one of the toughest operators to have risen through The Guardian Media Group's ranks. I realised that wed cracked the operational issues when I got an email at Easter. We had to change things structurally to get more female pilots in the pipeline, in order to achieve the goal that 20 percent of female pilots were to be recruited by 2020. Thats not an excuse anymore.. [3] She previously served as the chief executive of easyJet from 2010 to 2017. We need to represent the diversity of the people who are viewing it. Dame Carolyn McCall was yesterday named as the new chief executive of ITV She will arrive at the broadcaster, replacing Adam Crozier As a result she will leave EasyJet, where she has ruled the. Do you think workplace diversity has now become embedded or is there still a lot more work to do? Everyone is now aware of it, so what has really shifted is the awareness around diversity whether thats around disability, BAME, LGBT or whether thats around gender. I remember being at my newcomer's lunch at The Guardian and Peter Preston who was the then editor had a long conversation with me about why we didn't have a Sunday newspaper at the time, that was 1986 and it was a really good conversation. Ofcom, Britains broadcasting regulator, received 24,500 complaints from viewers. ITV warns of plunging advertising revenues but insists Clarkson row hasn't damaged its brand. I think it is probably the single most difficult and actually one of the most critical things that anyone in business or work has to do; but especially when youre a CEO and youre putting together a top team. Carolyn is leading the ITV strategy to be More than TV and is focusing on three key areas: strengthening the integrated producer broadcaster; growing UK and Global production and creating a scaled Direct to Consumer business. Examples include Andi Peters standing in for morning host Lorraine Kelly, Allison Hammond hosting This Morning, and Ian Wright hosting Moneyball. What do you see as your biggest career highlights or achievement to date? The pilots were up in arms. If you dont get it right, then these areas can cause the biggest headaches and have an incredibly negative impact on the bottom line - our clients value our recommendations we listen well and act as a supportive partner. ITV CEO Carolyn McCall Raises Cost Of Living Concerns - Deadline I think I flourished in a meritocracy. Millions of ITV viewers watched as troupe leader Ashley Banjo told his future child the story of 2020. After a collector paid a record-busting 600k for a Ford Sierra at auction last week, JOHN MAYHEAD explains why it's an 'outlier', Revealed: The new '23' number plates the DVLA deems offensive and has banned including EU23 OFF and GO23 HEL. Only because I was thinking: people are going to think this is tokenism. As shares tumble and costs soar Will the fast food giants ever deliver for investors? Youve got children? Linda Walmsley is a professional interviewer and business owner of UK recruitment search and selection firm, Walmsley Wilkinson Associates. But dame carolyn mccall is in it for the long haul. Biotech shares are in the doldrums and that gives investors an opportunity: International Biotechnology Trust's Ailsa Craig, Blue Whale's Stephen Yiu: Why I ditched Facebook for better and more reliable growth opportunities. Thats what drives me and keeps me motivated. Carolyn is leading the ITV strategy to be More than TV and is focusing on three key areas: - strengthening the integrated producer broadcaster; growing UK and Global production and creating a scaled Direct to Consumer business. Passionate about all things People, Talent, Recruitment & Resourcing. It's not good for anyone when someone is not working out and identifying that and working as a business partner to fix them. Carolyn was born 83 years ago in Moline, Illinois, to parents Dr. Harold H. Parsons, a family doctor and Ellen Parsons, a nurse. This pipeline plan was a really good goal; one in five new entrants coming in will be women, which is fabulous. She has also been a member of the Royal Academy Corporate Board for the last four years, and in September 2014 she joined the Burberry Board as non-executive director. She then gained a master's degree in politics from the University of London, and subsequently joined construction group Costain. I know this is probably not a very popular thing to say and I know it's not very scientific because you can do assessments and psychometrics, but actually I believe your instinct is important about what that person is really going to be like to work with. But she is realistic enough to acknowledge that as one of only a handful of female chief executives, her secrets for balancing family life with the corner office are bound to be viewed with fascination by other working women who wonder how on earth she does it. Ive got three kids and they roll their eyes when I say it to them as I say it so often. Cowgill House, Gisburn Road, Sawley, Clitheroe BB7 4LH, +44 (0) 1200 401201 We do not write articles to promote products. The list put together by diversity and inclusion organisation INvolve celebrates non-ethnic minority executives who are championing their ethnic minority colleagues by pushing for greater representation and equality in the workplace. When I get asked to do speeches and especially when I have been asked to do speeches to women who are rising in their careers and they want top tips, then I look at something I did for WACL (Women in Advertising & Communications, London) 20 something years ago and what I said there was use every piece of technology you can, to find the balance in your life so that all the juggling becomes easier. Thanks for sharing Linda. Close to one in five shows on ITV last year featured lead characters from Black, Asian or minority ethnic backgrounds. When youve got mobile technology or technology to make your life quicker, more productive, more efficient then you can do more remotely, you can do more while youre travelling, you can do more on your commute. I think as a woman, you have a different experience but you have an experience of being treated rather oddly I think, especially as you get more senior. We got all the pilots on board and all the male pilots were actually amazing about it, really supportive. ITV's Carolyn McCall on tokenism fears, Black Lives Matter and why Adjusted profit before tax for the year fell 13 percent to 672 million . Those areas should be a very important emphasis in HR What you do realise is that there is a huge amount of process that has to be done, which is an essential thing. I think the principle is a good one. I want to know everything about the business. Where do you think we are now with flexible working? That helps us fund This Is Money, and keep it free to use. I didnt really have aspirations, but I was brought up in a family where my mum worked, and my dad worked, so I think it was just about wanting to work. They talk about women coming back to work, they talk about gender equality, they talk about the pay gap, which is constructive. Ive learnt a lot and my experience has deepened my leadership thinking if you like, but the thing I know for sure is that you have to get out and talk to your people and customers. It started with Dear Carolyn {I thought he was going to complain} but he went on to say this is the first Easter in many years that my roster has been stable, that I have been able to see my family and not been late every single night, so something is going well. She said "It's quite bold, going into a market which Netflix has already been in for eight years. She said, yes its a good thing. Addressing the now-disgraced Sun column from the Who Wants to be a Millionaire? Ofcom ultimately concluded the incident didnt breach any rules and didnt pursue the complaints. When Carolyn McCall announced that she was moving from the Guardian Media Group to become chief executive of EasyJet, rival Ryanair's Michael O'Leary dismissed her as a media . I do think flexibility has to be both ways. If you say to people: 'look, there is an issue here', many people dont see the issue. Theres so many good things that I feel very proud to have been associated with. "Actually that was something that was seen and got a massive discussion going and thats what were there to do to push the conversation forward, even if its not very comfortable. inspirational, insightful and warmly written. I had hardly any experience, so they were cutting costs and I thought that was wrong and if that's what teaching was going to be about, then I didnt want to pursue it. Examples include Andi Peters standing in for morning host Lorraine Kelly, Allison Hammond hosting This Morning, and Ian Wright hosting Moneyball. presenter's column for The Sun newspaper "quite well". But her lack of personal CEO space is not . What's your approach to interviewing and hiring? Weve just signed a big ad tech deal and were still the largest broadcaster by a mile in commercial TV, we have mass audiences that are doing very well but doing that ad tech deal is going to be quite an important thing to deliver. McCalls flight-path to the top has not been smooth. It works brilliantly, but it does so because they both know ITV really well, they both know each other really well and they also work brilliantly together. McCall was born on 13 September 1961 in Bangalore, India. I don't think Government can legislate for how women feel about returning to work. But McCalls flight-path to the top has not been smooth. [5] She was chair of the Business in the Community project Opportunity Now,[6] She has served as president of Women in Advertising and Communications London. She has helped ITV broaden its BAME recruitment network and helped to educate board members on the issues affecting these communities. She was offered a job on Kevin Kelly's Business magazine. In 1986 she joined The Guardian Media Group, where she . Its a marathon. A mother of three teenagers a boy and boy-girl twins she says she manages to survive her brutal 14 hour days by taking moments to reflect. This pipeline plan was a really good goal; one in five new entrants coming in will be women, which is fabulous. I started in July 2010 and it was in meltdown everywhere operationally, customers, all the people. So that was the What, it was the culture of the Guardian and the purpose of the Guardian; the fact that it was very flat and if you were good at what you did, you had views and you proved yourself, then it was a meritocracy and I loved that. If an individual has taken a year out, then a lot will have changed in a company. I tend to try and see people formally and informally especially when Im recruiting directors. Some links in this article may be affiliate links. McCall was a non-executive director of Lloyds TSB (20082009), New Look (19992005, a position to which she was reappointed in 2010); and Tesco (20052008), a position from which she resigned after Tesco sued The Guardian for libel. We had to change things structurally to get more female pilots in the pipeline, in order to achieve the goal that 20 percent of female pilots were to be recruited by 2020. You can manage cookies used on this website or well assume youre OK to continue. They talk about women coming back to work, they talk about gender equality, they talk about the pay gap, which is constructive. She also survived tussles with EasyJet founder Sir Stelios Haji-Ioannou, including over her pay. Theres no point building a strategy by just sitting in an office with a lot of directors and consultants, it just doesnt work. Ive always been asked how I do what I do, she said. Advantage of being late mover may mean ITV avoids lessons gleaned from fall of big US. Was there a Who or a What that inspired you to develop a career in business? However, in terms of general leadership, then in my view you've got to listen to people, find out what they think about where they work, what they do, how they do it, find out about their customers, the viewers, the passengers whatever it might be. I think the What. Thanks for sharing :) Looking forward to your series based on this one. What I hear repeatedly is once you have your second child and you're looking at childcare, it becomes very expensive, because you're paying for that childcare out of your taxed income and you're often paying two taxes because if you have a nanny or extra childcare support, you're paying tax on that as well. I do all my phone calls, do all my emails before I even walk in the door of the office. We have an example of a successful job share here for the two heads of daytime. My team were just extraordinary, they were a brilliant top team. 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