paragon siena 12x16 hardtop gazeboprofessional mermaid tail bag

Forget about any mosquitos or other bugs getting in. Our warranty covers manufacturer defects. Warranty will vary by model. Hardware to bolt this Gazebo to a concrete slab or deck are included. Can I get replacement parts and if so where? This product was Awesome!! Item must be unused and in it's original packaging. ), Do you guys have questions about the product our delivery? Weather-related damages are not covered. Its contemporary look makes it a great fit for any setting, and many of its design elements were taken directly from customer feedback. square inch snow load, All hardware is made of corrosion-free and rust-resistant materials, Ground stakes and bolts to anchor the pergola to a concrete slab or wooden deck are included, Decorative base covers for each post hide the anchors, Snap and click connectors make assembling the upper framework quick, Includes clear and fully-illustrated step-by-step instructions, Friendly technical support from Paragon Outdoor is available for installation help, Note: Please be sure to check your local building code for any required permits and issues pertaining to zoning, setbacks, or restrictive covenants, Note: Gazebo may be shown with options such as patio furniture which is not included, Engineered and designed in the United States, Paragon Outdoor and Shed Nation stand by their structures and work to make sure customers are completely satisfied, Ships in 3 boxes: 100.39" x 21.26" x 5.74", 89.56" x 26.57" x 9.25", and 66.53" x 41.33" x 2.35". Damaged in transit: Do NOT ACCEPT the product if it's delivered with obvious damage. The Siena can be used all year round, as the thick frame posts are made of heavy gauge aluminum. Please send an email to info@homebarselect with images of the damage within 48 hours of delivery. 10/10 recommend this company. We dont recommend placing heat source under hard top gazebos. Need some mechanical skills to put together but nothing impossible. Due to Covid-19, the shipping and lead times for many items continue to fluctuate. Yes. Expires: 5/31/2021! We are doing our best to update stock quantities with our suppliers but please bear with us as we navigate these difficult times! Not only do they keep the unwanted bugs out, they act as a shield from the setting sun reducing the glare so you can enjoy your end of day. The Siena 12X16 Hard Top Gazebo is sure to add functionality and flair to your home. It is your responsibility to prove the damage was made during delivery if you accept an obviously damaged shipment. Greatly appreciate the speedy shipping. We offer 1 on 1 customer service to all of our customers! That means Manufacturer Warranties apply in all cases! Please note: As of now, goods ordered can't be shipped to P.O. Can I install a light or fan inside of my gazebo or pergola? The Siena Screen Room has sliding screen doors on all 4 sides. Remember me Sarah is great and I want to say, in a world where customer service has gone a bit sideways, Sarah and Backyard Oasis is above reproach. For your protection, we screen credit card orders for potential fraud. From the moment I ordered from this company I have been impressed! If there's any damage, note it on the Bill of Lading. This item was listed as out of stock. The soft top canopies should be removed for the duration of the winter season. Item must be unused and in it's, ** total_quantity ** | ** unit_price ** / ** unit_measure **. Copyright 2022 NationStores LLC. What are typicalshipping & processing times? Even candlelight reflects back down and illuminates the area at nighttime. Other than that, everything was great. When ordering, please ensure that your billing and shipping addresses are correct to avoid delays in order processing. We have yet to receive our purchase. This item ships to all States of the contiguous U.S.A. For international buyers, please give us a call immediately and we can review the shipping options directly with you! Delivery takes7-14 business days on average. If there is no obvious damage on the packaging, check for damage inside the pallet. Can I install a light or fan inside of my gazebo or pergola? 2-people can have this gazebo built-in half a day, letting you enjoy spending the weekend relaxing beneath it. Parts can be shipped to you, if a part is defective. The delivery driver was friendly and caring. Great communication and follow up from this representative. We dont recommend placing heat sources under hardtop gazebos. Very happy with the purchase, overall a Great Experience. If the whole unit is defective, we may ask you to ship it back to the warehouse. This gazebo literally becomes a screen house! My husband lost his shop. Buyer's Remorse returns are not accepted. I ordered this building kit. If the whole unit is defective, we may ask you to ship it back to the warehouse. Lost your password? If you need help with a warranty, we can help! Hardtop gazebos do not require any action prior to winter. Excellent quality gazebo. Under no circumstances can you place a heat source under soft top gazebos. Customers rate us 4.7/5 based on 106 reviews. We handle the hassle! The packagewill assessed upon receipt. Deny the package and ask for a Return Authorization Number. Also, braces parts #29 and #30 do not fit well and require modification to attach properly. Great communication and service. It has an aluminum frame with aluminum composite panels that are an architectural grade material that provides insulation, noise reduction and is rust resistant. May Promotion: Free Shipping on All Orders Above 100$! Highly recommend. Screw holes are not located in the correct places. But I was kept in the loop the whole time. Despite its size the Siena designed for easy assembly. Paragon-Outdoors is a manufacturer of high-quality backyard structures such as Gazebos and Pergolas. Forget about any mosquitos or other bugs getting in. One of the fantastic features of this gazebo is the sliding screen doors on all four sides! If it's in acceptable condition, the customer will receive a refund/exchange. We will send further instructions. I researched shops/sheds. If you find this item at a lower price elsewhere including shipping and any taxes, please email us or give us a call and we will do everything we can to beat any valid online competitor's price! The warranty covers damage due to manufacturing defects only for a period of 5 years on the structure, 5 years on the Aluminium Shell, and 1 year on the netting from the date of purchase. This company know customer service! I worried because it was coming from so far away. The vertical posts are aluminum, and the rails holding up the roof are aluminum with steel inserts for strength. Parts can be shipped to you, if a part is defective. boxes and/or APO/FPO. Product is as advertised. Great company.. Backyard Oasis contacts, Sarah and Andy were most helpful and accommodating to my order of the Pergola. Hardware to bolt this gazebo to a concrete slab or wooden deck are included. It will enhance the look of your patio or garden and become a gathering spot for your friends and family for years to come. The 5 star rating is for Backyard Oasis and their customer service. Please call us directly so we can ensure the correct replacement part is sent to you. PRICE MATCH GUARANTEE We are guaranteed to have the lowest prices online! They responded immediately and walked me through the steps. Even candlelight reflects back down and illuminates the area at nighttime.This rugged gazebo is made of aluminum and steel. We recently moved. Most of our equipment requires specialized shipping which will always be free for you! Does my gazebo or pergola require "winterizing"? (and get periodic updates! I do like the product but, hope this problem can be solved. Please note: As of now, goods ordered can't be shipped to P.O. The folks at Backyard Oasis provided phenomenal customer service. The elegant Siena 12X16 Hard Top Gazebo with Sliding Screen from Paragon Outdoor, one of the nation's leading makers of backyard structures, is the perfect way to provide shade for your patio or garden. All rights reserved, 13809 Research Blvd, Suite 500, PMB 91749, Austin, TX 78750, Call Us Toll Free: 888-881-3715 | Sitemap, Paragon Outdoor Siena 12X16 Hard Top Gazebo with Sliding Screen, Paragon Outdoor Sienna Gazebo Manual [15,237 k], Paragon Outdoor Siena 12X16 Hard Top Gazebo with Sliding Screen [GZ3DXLS] | Free, Nominal dimensions: 12' length x 16' width, Perfect for multiple uses such as a screen house, shade spot, a picnic area, a dinner area, a spa retreat, and more, Entire structure made of 1.6mm heavy gauge extruded aluminum, Frame is powder-coated with 80 micron dye in a furnace for added protection, Frame and roof structure are assembled with prefabricated rails that require no rivets or welding, further enhancing structural integrity, Roof overlaps the entire structure to ensure that there is no rain leakage, Rated for 80 MPH wind gusts when properly anchored and 22 lbs. Please call us directly so we can ensure the correct replacement part is sent to you. It was my first time buying a product from Backyard Oasis. Can my gazebo or pergola be secured to a deck or concrete slab? It would help to number the parts in their sequence of assembly. AMAZING CUSTOMER SERVICE Your home is one of your most valuable assets and finding the right upgrade can be hard enough on its own! The architectural-grade hard top roof is made of aluminum composite panels that provide strength, noise reduction, and insulation. Most of our gazebos are equipped with a centrally located hook. Your warranty terms and conditions can be found in the assembly instruction manual. Paragon Outdoor Florence Aluminum Pergola 11x16 - Convertible Canopy, Duramax YardMate Plus Pent 5'x 3' Gray w/ Floor, Duramax Woodbridge 5 - 10.5'x5' w/ Foundation, Dundalk Leisurecraft Serenity Outdoor Sauna - 4 Person Barrel, Duramax Bicycle Storage Shed Anthracite w/ White Trim, Paragon Outdoor Novara Aluminum Pergola 12X20 - Louvered Canopy, Paragon Outdoor Barcelona Soft Top Gazebo, Paragon Outdoor Barcelona Soft Top Gazebo 10' x 12', Little Cottage Company Workshop Value Shed w/ Floor Kit - All Sizes, Palram Olympia 10' x 18' Patio Cover - WhiteWhite, Duramax Duramate 8x5.3 Vinyl Shed w/ Foundation, Little Cottage Company Gable Value Shed w/ Floor Kit- All Sizes, Paragon Outdoor Siena 12x16 Hard Top Gazebo. They are phenomenal! Screen out the bugs and let the air in with the Siena Screen Room Gazebo. If you receive it with concealed damage, it will be handled on a case by case basis. Does my gazebo or pergola require "winterizing"? Your warranty terms and conditions can be found in the assembly instruction manual. Lag bolts would to need to be purchased separately for a wood deck. This Gazebo literally becomes the screen house. Only bad thing was shipping and delivery notifications. Deny the package and ask for a Return Authorization Number. I was having my own difficulty with a tracking number and they not only addressed it with me immediately, but have stayed in constant communication with me to make sure all is good! Item came sooner than expected! The pandemic has delayed a lot of things and with every shipment progress they called or emailed me to tell me where they were in the process. It came in. The warranty does not cover user error, negligence, or misuse. In most cases we will get you an RMA from from the manufacturer and have all of the relevant information filled out. Please see our guarantee for more details. The dome shaped roof is a sophisticated composite of layers of aluminum and polyethylene core, and multiple layers of finishes and coatings. Our pergolas can remain with the canopy drawn to one side under the built-in cove. Most of our gazebos are equipped with a centrally located hook. One of the fantastic features of this Gazebo are the sliding screen doors on all four sides. Address: 1059 Maitland Center Commons, Maitland, Florida 32751 This rugged gazebo is made of aluminum and steel. Please give us a call at: 810-212-2788 today or email us at [emailprotected]. Once you have been approved we will send all relevant instructions regarding the return and follow the return process laid out by the manufacturers. *We can not price match local stores, warehouses, price clubs, or prior sales and the item must be new and in stock. Had to check with the carrier a few times on if it is being shipped or not and when I can expect it. The shed took a little longer to be delivered than what was originally posted BUT the team kept me up to date every step of the way! Sign up today and send us a picture of your backyard oasis! They were so expensive even local. Can my gazebo or pergola be secured to a deck or concrete slab? Yes. Give us a call right away! Weather related damages are not covered. Under no circumstances can you place a heat source under soft top gazebos. Our warranty covers manufacturer defects. I ran into a couple of issues with the instructions and called Backyard Oasis for help. It comes with an easy to read the instruction manual. I had contacted the manufacturer and they gave a list of retail providers; Backyard Oasis was at the top of the list. {"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}, Free Shipping + No Sales Tax | Ends 8/7 at 11:59pm. 2021 bagelsands.com All rights reserved. We accept all major credit cards and paypal. Paragon Outdoor stuctures are very popular and ship directly from the manufacturer's warehouse. Yes, Paragon Outdoor structures come with concrete anchor bolts. Warranty will vary by model. Before you guys ask me to review your products, you should check first to see if they were delivered. Our representatives will be reaching out to you regarding your shipping progress on a daily basis! Yes, Paragon Outdoor structures come with concrete anchor bolts. The vertical posts are aluminum, and the rails holding up the roof are aluminum with steel inserts for strength. Speak to one of our experts today! The underside has a white-cream color finish that adds a wonderful glow during the day and into the evenings. The frame is powder-coated a sharp black color to further protect it against the elements. Start your journey with the right support from Backyard Oasis! His project. These panels provides insulation, noise reduction, and are rust resistant. Defective Items: Manufacturer's defects will be handled according to the product's manufacturer warranty. Availability changes daily, so please ask us before ordering as shipping times can range from a few days to several weeks. Two people can have this gazebo built in half a day, letting you enjoy spending the weekend relaxing beneath it. Thank you. If a unit is not in stock, it will have a unique lead time depending on the SKU. Would recommend. AUTHORIZED DEALER We are authorized dealers for all of our brands! Can I put a heat source underneath the gazebo? Leaks a lot during rain, does seem to slow up but never stops. Well built but, instructions are difficult. My husband loves it. Our soft tops gazebos require the canopy to be removed. Base plates at the bottom of each post that the gazebo sits on are made of steel. Order processing timeis 3-4 business days if the item is in stock. SSL CERTIFIED Backyard Oasis works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software which encrypts information you input at 256k-bit strength. The delivery of the shed was fast and on time. The Siena Aluminum Patio Gazebo is a durable and beautiful gazebo kit. The warranty does not cover weather-inflicted damage and/or damages causes caused by not following assembly instructions and adhering to warnings in the manual. Ground stakes are provided. Email:[emailprotected] Base plates at the bottom of each post that the gazebo sits on are made of steel. The 12 x 16 Siena Metal Gazebo from Paragon-Outdoors is a durable but beautiful gazebo kit. delivered in a timely manner. There was one part missing and they promptly sent it to us, following up every step of the way. Ground stakes are provided. ** total_quantity ** | ** unit_price ** / ** unit_measure **. This the perfect Gazebo for any backyard. Your cart is empty boxes and/or APO/FPO. What are the return policies forbuyer's remorse, damaged in transit, and defective items? It has an aluminum frame with aluminum composite panels that are architectural grade material. We suggest air drying. Continue Shopping. Be sure to include the link to the other site. Do NOT ACCEPT the product if it's delivered with obvious damage. Paragon Outdoor | Siena Hard Top Screen Room Gazebo 12'x 16-ft. Can I put a heat source underneath the gazebo? Returns are easy, simply contact us for to start the process. Yes. If you find something different from another retailer, contact us immediately and we can resolve it for you! They responded to my inquiry very quickly and efficiently. Right now all orders are processed in 9 to 12 hours. You can use a damp cloth and soapy water to clean small spots on your canopy. Can I get replacement parts and if so where? Phone: +1 (248) 825-3423. Larger spots may require machine washing. Yes, This can be done. My order arrived as promised, however I cannot rate the pergola yet as it is still being assembled. Shipping is delayed depending on region. For more information, please see our official policy here: Shipping & Returns! FREE SHIPPING on a majority of items! It has a built-in roof vent to accommodate windy days, and the roof panels carry a seven year limited warranty against defects, though they are expected to last much longer. The Siena Gazebo comes with an easy to read instruction manual. Call us today at 810-212-2788!M-F: 9 AM-6 PM PST. Lag bolts would need to be purchased separately for a wood deck. The entire structure, including the roof panels and all screws, nuts, and bolts, is completely rust-proof. We love speaking with our customers! He has been working on getting it built. A stunning entertaining space, this gazebo is built for maximum comfort and enjoyment with sliding screen doors on all 4 sides.Shield your family brunch from the glare of the sun or enjoy the rain's soft pitter-patter with the full coverage of the Siena's dome-shaped, composite roof.The roof is made of a sophisticated composite of aluminum and polyethylene core and multiple layers of finishes and coatings.The roof's underside has a white-cream color finish that adds a wonderful glow during the day and into the evenings. Despite its size, the Siena is designed for easy assembly. Yes, This can be done. The representative from Backyard Oasis had to go to extra work to arrange a drop ship from the warehouse. Manufacturer's defects will be handled according to the product's manufacturer warranty. Sign up for the chance to win BIG giveaways & special coupon codes.

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