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These cookies ensure basic functionalities and security features of the website, anonymously. With underwriting from Apple, the foundation will offer vouchers to applicants with financial need. Along the way, youll be updating your technical know-how and educating team members about technical issues. When a customer needs assistance, you quickly assess their situation. I will never forget them. I remember they would often buy the entire store crew a full meal for free on launch days, which was pretty awesome. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. 2023 PDF Apple Certified Trainer Program Guide After you become an Apple Certified Trainer, you may deliver courses at Apple Authorized Training Center for Education locations. I spoke with a manager who asked when I'd be available for an interview, and we picked a time. This might include experience with the Mac operating system, the iPhone, the iPad, and the various applications that are available for these devices. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . Apple technical specialists can capitalize on this trend by becoming experts in security technologies such as firewalls and antivirus software. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Come eager to listen and learn from your team, your mentors, and your customers. Welcomed customers into the store and helped them experience Apple's technology Educated customers about the brand to incite excitement about the company's mission and values Shared best practices for sales and customer service with other team members to help improve the store's efficiency Based on 1 salaries posted anonymously by ICF Human Trafficking Training And Technical Assistance Specialist employees in Charles City, VA. After diagnosing the device, technical specialists explain the repair options that meet the customer's needs and offer advice on the best course of action. And thats our greatest strength. Apple introduces new professional training to support growing IT workforce New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers Apple today launched updated professional training and certifications for IT support and management. CAE Inc. Global Technical Training Project Specialist Job in Saint After customers purchase our products, youre the one who helps them get more out of their new Apple technology. Average salary for Nokia Technical Manager in Dusseldorf, Germany: [salary]. Technical Support - Careers at Apple Apple Employee Reviews for Technical Specialist - Indeed Apple Employee Reviews for Apple Specialist - Indeed People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Average salaries for Fujitsu Technical Systems Specialist: [salary]. Retail Tech Support - Careers at Apple - Apple (UK) For more details and to apply, visit macadmins.org. Apple Training Training Courses Offering individual, business, and technical training to keep you up to date on Apple products. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. Learn more about the E-Verify program (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. A woman in tears came into the store because she had dropped her phone in the water. Youre supporting people. Based on 3562 salaries posted anonymously by Siemens Healthineers Technical Training Specialist employees in Setauket. Learn more. Apple technical specialists have a wide range of responsibilities, which can include: The salary of a technical specialist can vary depending on their level of education, years of experience, and the company they work for. And be amazed by what it does for yours. You know, just like the things we make. Apple Specialist (Current Employee) - Boca Raton, FL - July 30, 2022. I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. Surname must be different to the First Name. United States Department of Labor. Apple Technical Expert Resume Example - livecareer.com TheApple Certified Trainer program is currently open only to schools in Europe, the Middle East, India, and Africa. Apple courses and certifications | Influential Training And be amazed by what it does for yours. When a customer needs assistance, you quickly assess their situation. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to our mailing list and well send you a 10% off code to use when you contact our team to book any Apple training course for a limited time only! They can also help businesses to develop and implement best practices for protecting their data. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelor's degree in computer science, information technology, computer engineering or another closely related field. Apple is, of course, concerned with how well taken care of its customers are, but I have to say the company also looks out for their employees. Necessary cookies are absolutely essential for the website to function properly. Most of those employees agree that the 39-year-old Cupertino, California-based tech giant is a great place to work. Users can demonstrate their competency with two new exams and earn certification from Apple. The next 10 days were essentially "Apple boot camp." Apple Technical Specialist Resume Example & Writing Guide By clicking Sign up, you agree to receive marketing emails from Insider Whether youre helping customers get started with the Mac or finding answers to their questions about other Apple devices, youre ready to share knowledge and provide exceptional assistance. Whether you work full-time or part-time, each customer conversation you have will make it clear: Youre not just supporting technology. At the completion of each course, new certification exams are available to demonstrate competence achieved at each level with corresponding digital badges from Apple. Nokia Technical Manager Salaries in Dusseldorf, Germany . This cookie is set by the Google. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Quoting from the latest DigiTimes industry report: TSMC's N3E (3nm Apple plans to make the iPhone 14 and iPhone 14 Plus available in Yellow this spring, according to a Weibo post shared by Japanese blog Mac Otakara. Apple Technical Specialist - Murray - Apple - beBee By following these guidelines, you reap the benefits of the Apple identity and contribute to its strength. Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Come eager to listen and learn from your team, your mentors, and your customers. This provides the opportunity to progress as you grow and develop within a role. Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Apple Inc. All rights reserved. The cookie is used to store the user consent for the cookies in the category "Other. Introduce yourself, and well get in touch if theres a role that seems like a good match. Apple today launched updated professional training and certifications for IT support and management. Either way, youll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. Different together. Weirdest thing that happened on the job: Apple is an exciting place, and weird stuff happened every day, as can be expected in retail. Apple introduces new professional training to support growing IT workforce, New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers. All our courses are practical, hands-on, and led by trusted Apple experts. It lasted 10 days and was always closely monitored by a manager and a store lead employee. Yashdeep Dhanesha - Technical Support Specialist (Apple) - LinkedIn As an Apple Certified Trainer, you're equipped to provide training with the skill and professionalism that Apple students expect worldwide. In this role, I try to be that person for others., Melissa considered herself more of a people person than a tech person, but after joining Apple, she had the confidence to learn something new every day. I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. That's according to suppliers involved in Apple's iPhone supply chain. 50 features and changes you might have missed in macOS Ventura. This is because as more data is stored online, there is a greater risk that it will be compromised by hackers or other criminals. Europe's No.1 Apple Training Specialist. Average salary for Ontario Power Generation Technical Training Specialist in Strathroy, ON: [salary]. Here are three trends influencing how Apple Technical Specialists work. The entire store team benefits from your commitment to providing the best care for customers. Therefore, we are committed to treating all applicants fairly and equally. Another perk of working there: Customers love Apple, so my days were often pleasant. The Apple Certified Trainer program prepares you to deliver the App Development with Swift curriculum. They will be responsible for providing one-on-one support to customers in our retail store, as well as handling customer inquiries over the phone and via email. However, you may visit "Cookie Settings" to provide a controlled consent. Apple Professional Training exams are offered online and cost $149. Your base pay will depend on your skills, qualifications, experience, and location. Of course, every employee's experience is different but we recently spoke with former Apple "specialist"AlbertAdolphusto find out what it wasreally like for him: Time at Apple: I worked for Apple in a Connecticutstore from October 2010 through May 2012. The cookies is used to store the user consent for the cookies in the category "Necessary". That turned my pretty normal day of work into feeling as if I were on a set of a music video shoot. To view your favorites, sign in with your Apple ID. 325 reviews from Apple employees about working as a Technical Specialist at Apple. At the Apple Store, youll get the technical training you need for your role, and an experience youll value for life. Apple certification programs are IT professional certifications for Apple Inc. products. The Apple Deployment and Management course takes these skills further, covering how to configure, manage, and secure Apple devices using mobile device management (MDM), teaching users how to develop a deployment strategy and use Apple Business Manager and Apple School Manager. There is tons of support when needed and the training/onboarding process is great. Of course, every employee's experience is different but, we recently spoke with former Apple "specialist". Coolest thing that ever happened on the job: The coolest thing was also the most touching thing I experience while working there. Apple technical specialists are in high demand because they have the skills necessary to support and maintain Apple products. Review information and details about the policies, terms, and conditions for Apple training programs. Multiple rumors have indicated that a handful of design changes are coming to the iPhone 15 Pro and iPhone 15 Pro Max, but one that until now has gone under the radar is the possibility that the volume controls on the side of the device will be a single unified rocker button. This is an important milestone for the Mac Admins community which has grown 48 percent since 2019. Based on 88 salaries posted anonymously by Ontario Power Generation Technical Training Specialist employees in Strathroy, ON. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Review the relevant exam preparation guide for detailed instructions on how to prepare. The work environment for an Apple technical specialist is usually in an Apple Store. Diversity has become a major focus in the business world over the last few years, as companies have realized the value of having a workforce that reflects the diversity of their customers. United States Department of Labor. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Apple Introduces New Professional Training Courses and - MacRumors Resources - Apple Training The Apple Professional Training courses are now available at training.apple.com. You reassure customers when delivering product diagnoses and potential solutions. Apple Professional Training courses are available now at training.apple.com. tock pay options (up to 10% of your income quarterly at 15% of market value) and d. iscounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. The Apple Authorized Training Center for Education program is an exclusive network of educational institutions that have demonstrated their quality to Apple. Both full-time and part-time jobs are available. Upon successful completion of the exam, users will receive the Apple Certified IT Professional certification. A Genius in the store took it upon himself to transplant the logic board into another phone, at which time the phone was able to power on and retrieve the voicemail, saving it as an audio file as to avoid losing it in the future. Description As an Apple Reseller Specialist you are skilled at uncovering customers' needs, then . Next-generation version of iOS, set to be previewed at WWDC 2023 in June with a public release in September. It was a month before any of us would be on the sales floor alone. Learn more (Opens in a new window) . Apple Inc. All rights reserved. Just fill out the form or call us directly on, By using this form I agree for Influential Software to store and handle my data, and to contact me about IT training services. Apple products are often complex and require a variety of skills to troubleshoot, repair and maintain them. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Analytical cookies are used to understand how visitors interact with the website. Your day in the Apple Store is filled with a range of focused support and service tasks. Each exam costs $149, and certification can be displayed on resumes, online profiles, and job boards, enabling users to stand out in job searches and employers to find qualified candidates.2. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on, Apple device management and security company Jamf reported that its. 2023 Learn more about your EEO rights as an applicant (Opens in a new window) . The program is open to institutions in Europe, the Middle East, India, and Africa. Schedule your exam session in advance and plan to complete the exam in one sitting in a private space. It works only in coordination with the primary cookie. As mobile devices become more complex, technicians will be needed to repair and maintain them. CA-Technical Specialist - Careers at Apple We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Certifications & Licenses: Certifications are not a requirement to become an apple technical specialist, but they can help you become a more competitive job candidate. The cookie is used to store the user consent for the cookies in the category "Performance". $17-$45/hr Apple Tech Specialist Jobs (NOW HIRING) - ZipRecruiter Apple Certified Trainer candidates are qualified based on technical proficiency and instructional skills. Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. Navigate to our course pages through the links below. Get startedand submit your resume. From what I knew, many Geniuses who had been there since the store opened its doors were making well over $40 an hour. United States Department of Labor. When you earn an Apple certification, you must adhere to the Apple Identity Guidelines, which describe how you may use Apple logos and digital badges. as well as other partner offers and accept our, In the US alone, Apple has 265 retail stores across 44 states. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Copyright 2023 Apple Inc. All rights reserved. You maintain composure and customer focus while troubleshooting and solving issues. Apple participates in the E-Verify program in certain locations as required by law. The latest news and updates, direct from Apple. Now Jeronimo is paying it forward: The leaders here remind me of the high school computer teacher who first inspired me to explore my interest in technology. All our courses are practical, hands-on, and led by trusted Apple experts. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Apple Technical Specialist Job Description: Salary, Duties, & More Apple Certified Trainer candidates are qualified based on technical proficiency and instructional skills. Apple is beyond advanced regarding employee benefits, interaction, and advancement between annually increased pay and job involvement. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Ed Farm, an education nonprofit based in Birmingham, Alabama, will also offer prep courses for Apples certification exams this summer through the nonprofits ongoing partnership with Apple. Attention to detail: Attention to detail is the ability to notice small changes in a system or process. Recertification exams for unexpired certifications cost $49. Top editors give you the stories you want delivered right to your inbox each weekday. You should also be familiar with the latest versions of macOS, iOS, and Android operating systems. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. But opting out of some of these cookies may affect your browsing experience. We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isnt a barrier to earning Apple certification., Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on training.apple.com. Apple Technical Specialist salaries: How much does a Apple Technical Apple today announced new training courses and certifications to help IT professionals learn how to support and manage Apple devices in the workplace. If you have ever entered an Apple store in the morning you will see just how perfect every iPad, iPod, MacBook Pro have been aligned without fingerprints. My job in the Apple retail store was to provide the customer with an informative and memorable purchasing experience. You may be communicating with other technicians, engineers or managers. Save someone's day. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. Each of those locations employs over 100 people totalling aboutabout 30,000 full- or part-time retail workers. Communication skills: Communication skills are essential in any technical role. Apple is a drug-free workplace. Technical Specialists may be required to travel to customer sites.

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