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However, you may still be able to get out of your contract by exercising your rights as a consumer. By continuing well assume youre on board with our privacy policy. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. I cannot use my name but was scammed also. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. i wonder is there is a law firm willing to undertake one? In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. If there is an Action Lawsuit going on some one please contact me thank you. If there is a lawsuit, let me know guys, I was a victim too. How To Get Out of a Diamond Resorts Timeshare? You can explore this all the more effectively by reading past timeshare exit reviews. We have the same story as you. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. Terrible company. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. Did they finally move on? Eventually got the price down to something we thought we could actually afford. I also almost got scam by Sunset World too . In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Can You Get Rid of a Sunset Group Timeshare? I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. Can You Get Rid of an Occidental Allegro Timeshare? We were sucked in by their promise to get us a balcony for an inside cabin rate. All it says is "access to services". How to Get out of the Ritz Carlton Timeshare? In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. This scammers has to stop. I was directed to a lady at a counter where I could pay our cab fare there. Therefore, we used the five day right of rescission as stipulated in the contract. They said that they needed some business write offs for their firm. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. This may also include calls and text messages to my wireless telephone numbers. Mar 30, 2006. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. Same here would love to know how to resolve. Our team couldnt find any proof that Sunset Group offers an official exit program. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. I totally regret this. Any updates on this? I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. If there is somesort of class action please count me in. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. In some cases, your timeshare developer may offer an official exit program. The company takes great pride in taking care of all your needs before, during, and after your stay. Sunset neighbors sue over contentious affordable housing project Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. 77500. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. Hi goaliemike, we are here in cancun, we were scammed. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. The case status is Pending - Other Pending. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. 8. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. You will speak with two reps who tell you that they are giving a . After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. Sunset World Resorts & Vacation Experiences - Scam and fraud! Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Customer service contacts and company information. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. BIG MISTAKE! The plaintiff is . 1. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. 1. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. They said it was tax deductible. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. And they have right of refusal if the owner tries to sell it themselves. Can You Get Rid of an Escondido Towers Timeshare? We did continue our vacation and had a great time in Cancun. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. The first thing you need to watch out for is the timeshare sales pitch. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. this triggered my PTSD. We discovered tons of Timeshare Compliance reviews validating these services. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. This website uses cookies to improve your experience while you navigate through the website. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php These same complaints can be found all over the internet on various forums and review websites. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. Submit a complaint and get your issue resolved. Sunset Beach Group review: Scam. The second most common complaint is that Sunset Group uses high-pressure sales tactics. We did so and provided proof of our claim. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. We were well within our 5 business day window. Sunset Group is a SCAM! - Cancun Forum - Tripadvisor Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! They said we could come anytime to use our 'week'. Be sure to document everything and consult an attorney if you have any questions along the way. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Info on Sunset Resorts, Cancun & Playa del Carmen This is another forum with more complaints about this company: The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. Our experience was similar: Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. The first offer to purchase was around 68 thousand dollars. Never begin working with a company without first having everything written down in a legally binding contract. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We decided to fight this through our credit card companies. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. For example, one of their properties is Sunset Royal Beach Resort. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you.

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