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If its not in that position, then the charge level lights will not come on. For the case of the display, unplug the Rad UI Display connector to remove the old unit. ago I know it is an old battery, and it's getting a lot colder as winter is coming now, so it may have something to do with that? However, they come with some problems that make owning or purchasing them challenging. Consult a local fire department or battery recycling facility for disposal of a damaged battery pack. 4000 miles on a Radwagon here- Keep your spokes tight and true. Secondly, check the connectors and wiring. The bonnet isn't all smooth, you can see that it's raised a little bit. As an Amazon Associate, we earn from qualifying purchases at no cost to You! Battery charging guide - Rad Power Bikes Help Center Besides, it occurs when the prongs are bent or broken. Its also worth remembering that puddles can hide bigger obstacles that can be hazardous to you and your bike. The battery charger displays one red light and one green light when it is connected to the battery as she attempts to charge it, the same as when the charger is not connected to a battery. This results from a worn brake system. With local manufacturing and better control over the entire process, Electric Bike Company is able to offer perhaps the best warranty in the industry: 10 years on the frame and motor as well as 5 years on the battery. And they dont just lace the motor wheels, they even lace their own front wheels instead of simply buying off-the-shelf standard bicycle wheels. But it wont be a real electric biking experience. Type above and press Enter to search. For instance, theyre more expensive than normal bikes, with some going to as high as $3,000. So you are wondering what are the probable sources of this binding breakdown? If it doesn't work, find another one. How do I reset my Rad power bike battery? MTB Podcast | We shut it down right away, dried everything as best we could, and he went back to work. For example, while Electric Bicycle Company doesnt build their own electronic speed controllers (the device that interfaces power between the battery and the motor), they have the controllers manufactured to their exact specifications, including designing the wire lengths and connectors to be uniform across their entire line. The bike might fail to start due to the below reasons: Your bike might fail to start due to having an unreliable battery. Like phones, cars, bluetooth headphones, remote control cars, and so many other products, e-bikes often use lithium ion batteries. Ended up replacing the battery and track pad and it was as good as new. Additional lights a must. The paint is even locally sourced right there in Newport Beach. In fact, you wont even find any line workers at Electric Bike Companys factory. Press Esc to cancel. Before that, disconnect the throttle connector. Since they do so much for us, it only makes sense to return the favor and take proper care of your bike and battery to maximize their lifetime. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. Type above and press Enter to search. Our always-on services are here to support you daily. Reports of fires ignited by exploding e-bike batteries have grown across the country, prompting warnings by fire departments and new user education. Same case if it releases a voltage higher or clearly lower than normal. Rad Power Bike Battery Not Charging - BatteryProTips.com Still, many riders dont have clues on how to troubleshoot their rad bikes. Hydraulic disc brakes and a 750W geared hub motor help you conquer hills without breaking a sweat, while a semi-integrated battery makes recharging and storing your battery a breeze. Is your wall outlet not working? Ensure the remaining battery power is fully discharged. When not in use, keep the bike and battery stored together in a clean, dry, temperature-controlled environment between 50F and 77F. Electrical board, cables, connectors, fuse : An example of the elements to inspect when your accumulator no longer works. The ice may have melted, but theres a possibility that when it turned to slush, it mixed with salt on the road and turned into a big puddle of saltwater. If some new technology comes out, we dont have to find a way to integrate it into many different models, it will immediately fit all of our bikes because we design them this way from the beginning, Sean explained to me. Whereas you can manually accelerate it by twisting the throttle. While he enjoys building high-quality e-bikes, he knows that not everyone can afford a $1,500 or $2,000 e-bike. Secondly, check the connectors and wiring. Support Us | Also, ensure the magnetic ring is at least 2 mm away from the pedal-assist system sensor. Generally, the bikes are efficient and geared towards a greener globe. 3. A bike shop in Florida caught fire last month, destroying much of the interior and inventory, according to Bicycle Retailer and News (BRAIN). Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. Now, of course, an American-built electric bike isnt made solely from American-sourced parts. Lithium batteries have high energy densities up to 100x higher than a normal battery and are made up of rechargeable cells with intercalated lithium compound or electrolyte between the anode and cathode. A few days later the battery swelled enough to crack the track pad from underneath. This can be due to loose wheel bearings, a bad wheel caliper, contaminated linings, and misadjusted brakes. Does your battery not power on at all? This model encompasses Rad Power Bikes' design philosophy to produce machines that combine power with ease, convenience, and accessibility. Radpower bikes mostly come with both PAS and throttle assist systems. For example, lithium elements which replace those of a lead-acid accumulator can only strengthen the latter. In fact, it was the goal of bringing this type of transportation assistance to South Africa that originally got Sean interested in electric bikes nearly a decade ago, and thus would be a fitting way to complete the circle on his journey through the world of electric bicycle designing and manufacturing. If this hardware no longer works, you will have problems. So, replacing the old battery is better than repairing it. Here, we recommend applying grease to the pads. Consider Replacing the Battery; if it is exhausted and stops charging itself. After you use the battery, are you charging it immediately? You must log in or register to reply here. If your Rad Power Bikes battery is different from these two, some of the tips under "Rule out the Obvious" may still be helpful. Batteries may take 7-8 hours to achieve a full charge. As a manufacturer, use our established service. City & commuter Shipping and taxes will calculated at checkout. For a better experience, please enable JavaScript in your browser before proceeding. What is happening: The chargers indicator light is not red, or, for chargers with two lights, neither light is red. In fact, sometimes the frames are actually bare, as in unpainted aluminum. A battery which had been sent out of state for service returned to the Florida shop and was left unattended on a charger overnight. We have sent you an email with instructions to reset your password. Like any vehicle, Electric Bike Companys e-bikes have an international supply chain. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. Here, we recommend inspecting the magnetic ring for any damage or dirt. Did another ride, battery died after ten minutes again, another 12 hour charged yielded the same results. These innovations and more (I saw other interesting projects underway that arent ready for public release yet) combined with the companys emphasis on local production speak to Electric Bike Companys desire to build high-quality electric bicycles that actually improve lives both of riders and of those in the local community. Registration unsuccessful. If youre in a situation where you have to store your bike in less than ideal conditions, take the battery off and bring it inside. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. In the event that the parts inside your Rad-Power-Bikes battery no longer work, consider replacing them. I hope this will help you to understand the troubleshooting process. They are not serviceable. Keeping it fully charged or fully depleted while in storage can lead to range loss or render it inoperable. Remove the charger from the battery as soon as you see both a red and green light. For that, you can apply dry soap and hot water. Rad Semi-Integrated Battery Pack | Rad Power Bikes If the battery isnt full, you might just need to give it more time. If you already have an account, click here to reset your password. You need to inspect your bike to have the problem solved. When you strap yours to a bike rack or place it in the back of a truck bed, remove the battery as an added safeguard against the elements and to avoid the risk that it might fall off your bike if its not attached correctly. Replies 27 Views 5K. Located in Southern California. There is a LED on the PAS sensor. Having a new wheel built can help if you encounter such a problem. Rectify the connection error as I described earlier in the post. Adjust the magnet ring with a screwdriver to make it straight and parallel. Ann M. Apr 22, 2017 . (adsbygoogle = window.adsbygoogle || []).push({}); My first introduction to the Electric Bike Company actually came last year when I reviewed their flagship model. If it works, continue your research in order to find out the reasons why your charger no longer works. Battery issue on my Rad-Power-Bikes e-bike FTC: We use income earning auto affiliate links. Only seems to charge fully intermittently. Today, after charging it for four hours, the battery has not gained any charge as indicated by the bars on the controller. On average, a bicycle battery is used up after 3-5 years, Trying to find a replacement is no longer necessary: you save and your own battery can be better then new, During a rebuild, all the worn cells are removed from the housing of your old battery, You choose the capacity of the new battery and determine the range yourself, Completely new premium brand energy cells are welded back in your electric bicycle battery, Just like with a new eBike battery, you receive a 12-month warranty, The parts that are still good are reused, which saves you money, By reusing good parts, rebuilding is much less harmful to the environment. Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend your ride by swapping in a fully charged battery. Considering how many e-bikes are on the market, the ///amount/// of fires is likely miniscule., Rewritten: Considering how many e-bikes are on the market, the ///number/// of fires is likely miniscule., https://grammarist.com/usage/amount-number/. Replacement batteries have an additional $60 shipping & handling charge. For this, a professional can offer the best assistance. Click on the following link: The battery problem of your Rad-Power-Bikes electric bike is probably apparent. Again, avoid cheap batteries. Then wipe the sensor up with a clean towel. So, you can quickly know whether or not the battery has enough charge. That's scary. Make sure they are aligning and functioning correctly. Do an inspection and implement relevant replacements. For example, lets say youre going out for your first ride after a big snow day. Another common problem with Rad Power Bikes is the failure of the remote and display systems. For additional information, check out these tips on maximizing your battery life, riding in cold weather, and our comprehensive online help center. Rad electric bikes have fuses. Lets hear it for our batteries! For instance, the battery charge level might be low or the terminals dirty. This translates into broken spokes unless an expert takes care of it. From ensuring the use of sealed bearings to employing only stainless steel rust-resistant hardware on the bike to using custom-made e-bike specific tires rated for 50 km/h (31 mph) to outfitting the bikes with Tektro Dorado 4-piston hydraulic disc brakes (which is essentially motorcycle-level quality), these bikes are well designed and even better outfitted. Why and How to Cut Bike Cable Without Cutter, Grip Shifter Hard to Turn? However, if your battery has no apparent damage and it can no longer charge, follow the next step: a detailed analysis of the internal parts. Some batteries have safety vents built into the case. How Far Your Bike Battery Can Take You | Rad Power Bikes Press the Charge Level button and check to make sure it is charging properly. Updated Trek Farley Alloy Fat Bike Snuffs Out the Winter Santa Cruz Bikes Like the Megatower Just Went On Mega Use a fire-resistant cabinet if possible for storage and keep it away from trash, chemicals, and other flammable items. There arent any delivery options in your area at this time. Sometimes, the bike starts and everything works well, but it stops in a middle of a ride. I am really hoping Rad will just send me a new battery, but something tells me it's not going to be that simple. Poor temperature dissipation/ventilation, overvoltage, old batteries, issues with the on-board electronics cam cause it. Stay up to date with the latest content by, Electric Vehicle Price Guide best prices for dealers in the US, Having received an Electric Bike Company e-bike myself, Podcast: Tesla Investor Day news, Gigafactory Mexico, Rivian earnings, and more, Ford tripling F-150 Lightning, doubling Mach E production in 2023, Governor says Volkswagens new plant to build Scout EVs is coming to South Carolina, Tesla is deploying its first Supercharger V4, and its huge, Subscribe to Electrek on YouTube for exclusive videos. Keep batteries stored in cabinet when not in use, Install a smoke detector near the battery charging station or storage area. Get a new battery if the old one is chemically exhausted. They have a specific lifespan on your Rad-Power-Bikes e-bike. Want to get back up and running quickly? Many minor errors get solved after resetting the battery. We still see products using split lock washers, but seldom where they're relied on for safety or security. Rad Power Bike How to Install the Battery on a Rad Power Bike 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES Home; Shop. Electric Bike Battery Service Serving all of the US. Thanks for a great website. If it seems to be restorable, clean and lubricate it. Get something good instead. If it only has one light, and it is green, thats a go signal for you as well. The RadCity 5 Plus Step-Thru makes commuting the best part of your day. The battery needs to cool down first. Some reviewers have also pointed out that the bikes dont shift their gears smoothly and reliably. Not sure of there's something wrong with the battery on my radrunner or the charger. Besides, a low-quality cheap spare battery can create this problem. Though it looks pretty critical, it appears because of some common problem. Who wouldnt want to bring their electric bike on a road trip? This is another major reason why Rad Power Bikes fail to start. However, even under normal use, the PAS sensor connection might become loose with time. From touring the factory and talking with Sean and his employees, I can see how much care is taken on every component, even the ones not built on-site. This can be attributed to worn brake linings and fluid leaks. If its dirty, clean it well. We use cookies to ensure that we give you the best experience on our website. If the battery is damaged, discontinue use and contact Rad Power Bikes Product Support immediately. However, a difference between the voltage of the charger and that of the battery could damage your battery. Adding a flat washer that can spin, further weakens the joint. Your email address will not be published. The Cycle Satiator goes from XLR to XT60 plug, then there is an adapter from XT60 to barrel plug. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES. However, you can still ride the bike by peddling manually. As a trader, benefit from our attractive wholesale. All Rad Power Bikes come with PAS that puts the motor power in the pedal stroke. And, no lights turn on when you press the battery Charge Level button. The External Battery Pack securely mounts to the base of your Rad Power Bike and is locked into place with the key. Unplug the Charger Once Your Battery is Fully Charged. However, the pedal-assist system is operated and controlled by sensors. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. Speaking of the Tektro Dorado hydraulic disc brakes, Electric Bike Company originally wanted to assemble its own brake levers, lines, and calipers on the bikes from Tektros parts, but Tektro doesnt allow companies to perform such assembly, and instead only ships the brakes as a complete assembly, pre-bled from its Taiwanese factory. 2023 UpHomely by ISEE PUBLISHING STUDIO. Here, we discuss some challenges with Rad Power Bikes. Switching it up and using third-party batteries or chargers could result in the battery being charged too fast or losing capacity. If your Rad Power Bikes battery is unlike these two types, some helpful tips under "Checking for obvious fixes" may still apply. Having received an Electric Bike Company e-bike myself, I can say that it is without a doubt the best-packaged e-bike I have ever seen. Use this list of reminders to check for any easily-fixable problems: Try the tips below to figure out the issue. These are electric beach cruisers that are built in a beach community by people who live in that beach community., Check out the short video of my visit to Electric Bike Companys factory above. Just check out the custom-made tires that Electric Bike Company designed, shown below compared to other high-quality tires they have tested. Please select from the available assembly options, or update your delivery zip code. However, if you arent confident to DIY the repair job, get professional help. But a repaired one cant provide the expected performance a new one offers. It great you're so accessible to the forum. As with any appliance, you should unplug your charger when youre not using it to charger your battery. lets look at all the Reasons and Solutions, How to Convert a Mountain Bike to a Hybrid: 5 Must-Do and 7 Optional Steps, Reasons Why Your Rockshox Reverb Is Stuck Down, Reasons Your Bikes Rear Wheel Is Not Spinning Freely | The Fix, 2. But to ensure perfect cable lengths and optimum performance on its bikes, Electric Bike Company invited Tektros engineers out to see its California factory. A solid red light indicates that the charger is working normally and that your battery is being charged. Keep batteries at room temperature, out of direct sunlight to prevent overheating, Dont store your battery or bike by a single exit point. Salt has corrosive properties and high electrical conductivity. Now, loosen the clamp bolt with an Allen Key. Were sorry, Built + Delivered is not available for the delivery address you entered. This can be attributed to the rear wheel motor being exposed to more stress. Sean is also trying to innovate on other fronts as well. Welcome Rad Power Bike owners! This can damage your electrical system or cause a hazardous situation. Besides, it happens if the sensor is faulty or misaligned. In most cases, a new bike comes with a low spoke tension. Only have 250 miles. Dec 7, 2022. caissiel. Bike is pretty much functionless right now. This could be due to a damaged or overheated battery, or overcharging a battery. 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