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Copyright Andy T - 2021. A public consultation on the future of Gateshead Council's Leisure Services has commenced. Gateshead Now is a collection of the latest news from Gateshead Council. By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. Don't worry, we can still help! We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. Appointment Types - Gateshead Council To keep up to date, why not follow us. There's also additional service charges from 115.85 a week, this cost is eligible . Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. Homepage for Gateshead Councils Benefits and Council Tax information Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of Read more about the Housing Capital Investment Programme. Gateshead pensioner 'shocked' at council's repair works on his home of If they can't show you a card, or you have any other reason to be suspicious, don't let them in. They should all be done. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". 4 0 obj My Housing Account - Gateshead Council Were delighted that you want to come and work with us. Please ask your Neighbourhood Housing Team for details. Gateshead London For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. People really are our greatest asset at Gateshead Council, and we value every employee. We will pay compensation for damage which is our fault or our contractors' fault. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. Background 2. Repairs update - Housing Team at Gateshead Council | Facebook Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". Section Manager - Repairs - Gateshead Council - North East Jobs Failure to do so could give you grounds to make a council house disrepair claim against them. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. However, our partners are continuing to deliver a series of . Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. Housing contact details - Gateshead Council Thursday 26th January 2023. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Do you want to work with us in helping to create spaces that are great to work and/or live in? For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. 3 0 obj We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu Employer Est. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. All the Storm Arwen roofing repairs will be complete, Im touching wood here, by the end of this week. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Gateshead Council Tuesday 26 April 2022, 4:42pm Gateshead council tenants are waiting an average of 29 days for repairs to be made Credit: PA People living in Gateshead Council. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. <> VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). View my payslip. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends. Wednesday 2nd November 2022. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. All rights reserved. The amount of compensation you receive will depend on the severity of the illness and how long it lasted. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. Complain to the housing ombudsman The housing ombudsman is a free and independent service. These are repairs which could cause injuries or further damage if they are not dealt with quickly. Internal deterioration such as damage to carpet, walls etc. These include re-fixing toilet seats and repairing minor leaks. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. We hope to reschedule these events at a later date. News - GO Gateshead East Ham In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. Gateshead gardener's fury as garage roof plants itself in her flower I have got this complaint, they monitor it and see it through to the end. Gateshead Council Housing Services | OurGateshead If so, please keep reading as youre just what were looking for! The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. Well, theres so much on offer and heres just a few of the highlights! As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. If your repair can't wait until the programme we will carry it out within the normal timescales. "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. These are less urgent repairs such as renewing floor tiles or floorboards, or supplying and fitting a new kitchen unit. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. Repairs update You can now report your non-emergency repairs. Housing Disrepair OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. : 50K - 53K. It is also possible to claim for any damage that may have been caused during repair works. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. This includes both small leaks and emergency repairs. Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. We encourage our people to think differently, do the right thing and be innovative. However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. Wherever possible we will place the order immediately. The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. Work continues to address 3,000 Gateshead Council property repair backlog Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. This makes sure that everyone is treated fairly. Office 3750 https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. "The garages at Leam Lane had already been condemned, and we were working towards . View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. 27,852 - 30,151 a year. What are the costs and charges at Watergate Court. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. Top Jobs in Gateshead, England. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. Always ask to see this card before letting anyone into your home. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. To access this support or speak to an advisor, contact Business Gateshead today. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. Repairs & Voids. Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. View details of your former and current tenancies including rent statements and repair. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. endobj Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. Youth justice services: North East and Cumbria - GOV.UK

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