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We carried out a short notice announced focused inspection of the Maternity service, looking only at the safe and well led key questions. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. Staff understood the services vision and values, and how to apply them in their work. Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. Inpatient Mental Health Intake & Admissions Process, All of the staff deserve special recognition, What to Expect When Calling a Mental Health Facility, may need to be entered from aurora.boxcarstudiodev.com, Mental Health & Psychiatric Hospitals in Glendale and Tempe, AZ, See what other patients are saying about us, Copyright Aurora Behavioral Health System. HE 55 St Mary's Hospital: admission and discharge registers; 1947-1957 . And while figures continue to go up, Covid hospital admissions in Eastbourne remain incredibly low. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. This was evidenced through a few incident reports, such as when a patient remained in the emergency department for 19 hours when multidisciplinary medical teams failed to identify an appropriate care pathway. Leaders had the integrity, skills and abilities to run the service. When is meal time and what food can I bring into the hospital? We spoke with 6 staff members to understand what is was like working for the service, including midwives, maternity care assistants and housekeepers. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. Trust audits taking place were adult asthma, dementia, diabetes foot care, end of life care, falls, Parkinsons disease action, pulmonary rehabilitation, and cardiology and staff were aware of audits taking place. We don't rate every type of service. Building: Acute Admissions Unit. People were respected and valued as individuals. This included an extension of the Hospital Intervention Team to 12 hours each day and a planned increase of overnight mental health team availability. This included no month in which patients were admitted, transferred or discharged within four hours of arrival. East Sussex Healthcare NHS Trust. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. Kent Surrey and Sussex Air Ambulance (G-KSSC) pays a visit to Eastbourne Hospital this afternoon RM 2J6FRBR - Air ambulance transports critically ill patient from Eastbourne hospital to suitably equipped medical facility. They understood and managed the priorities and issues the service faced. There had been times when these staff were not specialist trained in paediatric care. Pre-assessment clinics were thorough, and parents had time to ask questions and understand their child's conditions and treatment. In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. Your hospital admission - East Sussex Healthcare NHS Trust UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. Consultant Physician - Stroke | Job advert | Trac The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. 1 - 20 of 32 Intermediate /after hospital care services in Eastbourne. Mental health services were provided by another trust. The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. The Weekly and Monthly A&E Attendances and Emergency Admissions collection collects the total number of attendances in the specified period for all A&E types, including Minor Injury Units and Walk-in Centres, and of these, the number discharged, admitted or transferred within four hours of arrival. Eastbourne District General Hospital. there are some services which we cant rate, while some might be under appeal from the provider. Staff felt able to raise concerns, report near misses and report incidents. They managed medicines well. Where individuals needed support this was provided. It will also include any special instructions personal to you. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Most staff did not meet the trusts 90% target for mandatory training completion and demand pressures on the service meant staff often found it difficult to attend training. Leaders supported staff to develop their skills and motivated them to succeed. We observed safeguarding folders, which identified the safeguarding lead and the referral process. They provided emotional support to children and young people, families and carers. Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . At least one standard in this area was not being met when we inspected the service and. Hospedia gives you access to many television and radio stations and a dedicated telephone number. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. Infection prevention and control standards were variable. On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. We appreciate your support in asking your friends and relatives to only visit during visiting times. Staff showed compassion when dealing with patients and protected their privacy and dignity. People could access the service when they needed it and did not have to wait too long for treatment. Published Toiletries, including a hairbrush or comb, soap or a soap substitute, toothbrush, toothpaste or denture cleaner, and any shaving equipment needed. Staff had an understanding of what informed consent entailed. There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. The practice development nurse also supported healthcare assistants to achieve the national care certificate and had helped to develop a new initial training and support programme for newly qualified nurses. However records indicated persistent delays in completing investigations and contributing factors included those identified by quality audits, which the senior team had not resolved. To begin the process, all you have to do is pick up the phone and call our Patient Services department. Covid hospital admissions in Eastbourne remain incredibly low Aurora East. Admissions Unit - Eastbourne DGH - Information for the day of your 0300 131 4500, Bexhill Hospital 25 January 2023. Clinical outcomes were monitored and were similar to units of similar size. 05 November to 12 December 2019 During a routine inspection. Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. Staff knew how to contact the safeguarding team within the hospital and explained clearly how to make a safeguarding referral. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. There was openness at risk meetings and learning from incidents was shared across the team in a variety of ways. We visited the telephone triage area and the community midwives office. Staff recognised incidents and reported them through the electronic reporting system. How to get to Eastbourne Hospital by Bus or Train? Equipment checks were now given a higher priority. Seaford, From Cineworld 322 min From Brighton Pier 120 min From Gatwick Airport 156 min From University Of Brighton - Falmer Campus 116 min From Churchill Square Shopping Centre 117 min From Brighton The trust had introduced an additional daily consultant shift, which meant consultant cover now met the RCEM requirements of at least 16 hours per day. Services were being transformed to make sure acute, outpatients, nursing outreach and community paediatric services holistically met the needs of children and young people. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. PDF Inpatient versus observation care - American Medical Association Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Each report covers findings for one service across multiple locations. Doctors, nurses and allied health professionals worked together to provide integrated care that met the needs of patients. Smoking, vaping or using e-cigarettes is not allowed anywhere on any trust site, including in outside areas or in vehicles, to protect the health of the people using and working in our services. Eastbourne District General Hospital is a National Health Service hospital in Eastbourne in East Sussex, England. This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. the service is performing well and meeting our expectations. Only one new person was admitted yesterday. When things went wrong, staff apologised and gave patients honest information and suitable support. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. PDF The Economic Consequences of Hospital Admissions - Northwestern University Our rating of the Eastbourne Midwife Unit was requires improvement. A robust governance system was being introduced. 0300 131 4500, Eastbourne District General Hospital Key services were available five days a week with out of hours and weekend cover also available when needed. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. Eastbourne District General Hospital. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. of hospital observation status and an admissions process that is transparent and administratively simple. Explore Your Treatment Options : You . Managers monitored the effectiveness of the service and made sure staff were competent. There were some issues with the structural maintenance of the hospital. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. Kings Drive, Eastbourne, East Sussex, BN21 2UD, Medical care (including older peoples care). We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Staff delivered patient care in line with evidence based care and best practice guidance. Any women that developed complications during labour were transferred to the acute unit at Conquest Hospital. There were clinical side rooms and a community midwifery hub. They are standing by 24 hours a day, 7 days a week to take your call. Inpatient Mental Health Facility: Intake & Admissions| Aurora You will have a small locker next to your bed or chair for your personal possessions. The service only employed one play specialist to work cross-site. Matrons and senior staff felt the matron assistant was a valuable resource, which meant had more clinical time to spend on the ward supporting nursing staff. Demand for mental health services far outstripped capacity. Operated by Southern Service and Stagecoach South East, the . Our rating of the service was good. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. Mr Lawson refuses to engage in onerous pre-tests, so there is no entrance exam. Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our Tel: Green Bay 01923 436 681, Purple Bay - 01923 436100, Blue Bay - 01923 217 065, Yellow Bay - 01923 436 669, Reception - 01923 217 760, Doctors' Office - 01923 436 103, Sister's office - 01923 436 104. The nursing staffing levels had improved since our previous inspection visit in September 2014. Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. The childrens outpatient unit provided families with various clinics for children living with health conditions. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. It has 22 beds and two operating theatres and 129 employees. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. Patient records were available, kept secure and up to date. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. The trust had made clear improvements to the way health records were managed across the organisation. Incidents were investigated by senior staff with lessons learnt shared across the trust. In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. 30-32, Gildredge Road, Eastbourne, East Sussex, BN21 4SH . The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. EMU accepted low risk women and pregnant people over 37 weeks for childbirth. We understand that family members may wish to visit during meal times to help you eat, if this is needed. Eastbourne District General Hospital - Care Quality Commission - CQC The service set out an improvement plan which introduced a safe surgical pre-assessment and blood taking clinics. Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. The service had improved the triage process with significantly improved training and clinical competency checks for nurses and HCAs. There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. Any prescribed tablets and medication that you usually take at home. East Sussex Healthcare NHS Trust - Wikipedia There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. TN40 2DZ, In Elimination of the three-day hospital inpatient requirement for Medicare coverage of post-hospital SNF care. there are some services which we cant rate, while some might be under appeal from the provider. The service ensured that staff had the skills, knowledge and experience to deliver effective care, support and treatment. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. The senior team demonstrated a significant focus on improving sepsis screening and treatment. Hospitals in Eastbourne - Business Directory - 192.com Call us today, 24/7, for a free, confidential assessment . The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. . The trust recognised the difficulties in matrons completing clinical and administrative work and they have introduced matrons assistants. Over 98% of surgical patients would recommend the hospital. The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. This included greater emphasis on evidence-based practice and training. The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. Data collection takes place on one day each month and reported within monthly governance meetings. We will publish a report of our overall findings when we have completed the national inspection programme. 0300 131 4500, Eastbourne District General Hospital If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. the service isn't performing as well as it should and we have told the service how it must improve. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. Latest data is for the East Sussex Healthcare NHS Trust, which covers the DGH, Conquest and Bexhill Hospital. The Epic Health Research Network (EHRN) data show hospital admissions remaining below expected levels through at least April 9, 2021. We rated it as outstanding because: We found the surgery services at Eastbourne District General Hospital (EDGH) to be good because: The hospital had good medicine management processes in place, which related to the security and storage of medicines on all the wards we visited. If youre staying in hospital as an inpatient youll be made comfortable and be cared for by our dedicated teams. 24/7 Patient Services Helpline (877) 870-7012, Aurora West 6015 W. Peoria Ave. Glendale, AZ 85302 Map. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Staff recognised and reported incidents and near misses. Senior staff monitored and updated risks on the service risk register frequently and had initiated a number of strategies to reduce risks. We saw staff interacting in a caring and dignified way with patients with ill mental health and learning disabilities. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. Talk Education Report - Eastbourne College There was a proactive approach to meeting the needs of those from different cultures or with complex needs. We interviewed leaders to gain insight into the trusts leadership and governance model of the service. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. However no patients waited more than 12 hours from the decision to admit until being admitted and much work had been done by the site management and executive team to address patient flow throughout the hospital. The plan for your discharge from hospital will start on your admission to hospital. All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. In general, medicines in theatres were well managed but we observed the block signing of controlled drugs which was contrary to best practice guidance. The service provided mandatory training in key skills to all staff and made sure everyone completed it. Located in the heart of Eastbourne, the school has the sea and the town centre on its doorstep, while the train station is only a five-minute walk away. However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. Records for patients with mental health needs required improvement to assure us of patient safety. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. Statistics A&E Attendances and Emergency Admissions - NHS England The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Eastbourne: Care > Intermediate /after hospital care services A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. Any other browser may experience partial or no support. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. How to get to Eastbourne Hospital by Bus? Any other browser may experience partial or no support. We observed clear referral pathways for patients who were displaying or had mental health conditions. Records were brief and suggested limited discussion and challenge. We aim to accommodate all our patients in same sex wards. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). People could access the service when they needed it. NHS England Same day emergency care This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Other series are not available for consultation until 30 years from the last date of the document. Find out more. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD Nursing staff shared concerns with the level of staffing on most medical wards. Comprehensive risk assessments were carried out on patient admission and kept in the patient records. ACTs provide high quality and appropriate care and liaise with STAR . The incidence of both pressure damage and falls had shown a sustained improvement over time. the service is performing badly and we've taken enforcement action against the provider of the service. There were clear and effective processes for managing risk and performance. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. The trust rate of surgical site infections (SSIs) was better than the national average. Current mandatory and statutory training for nursing and medical staff did not meet trust targets. Those series are affected are indicated in their catalogue entries. Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. The service did not have a major incident policy for the mortuary, although they had started work to produce this. This checks a patients dementia and delirium, blood pressure, medication review, visual impairments, continence care plan, call bells within reach and mobility and walking aids. Managers monitored the effectiveness of the service and made sure staff were competent. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. Multidisciplinary working was apparent across a range of specialities within outpatients. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. TN40 2DZ. Each report covers findings for one service across multiple locations, In As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. Where a patient experiences disorientation we will aim to keep moves to a minimum. Leaders understood the challenges to quality and sustainability, and were taking action to address them. 6 June 2018. This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. Admissions. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. The service took account of children and young peoples individual needs and made it easy for people to give feedback. It may be necessary to move you to a different bed in the same ward or to a different ward at varying times of the day or night.

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