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News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. There is nothing classy about the way this staff treats it's guests. Disgusting! You can sort and/or filter them by time of year, review score, and more. I liked the layout for the bathroom area. The breakfast was great! Ideally, we'd publish every review we get, positive and negative. I then contacted the BBB. Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Colorado Springs actually moved down 19 spots on the list from 2012 when it was . Staff was amazingly friendly. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. The view of Pike's Peak from our room was amazing. Cancellation and prepayment policies vary according to accommodations type. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. I never swim with my kids because I hate cold water and was able to swim with them for hours. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Loved the breakfast! Clean and friendly staff room look as if they have been updated. Front desk amazing. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. A business center with fax and photocopying services is available. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Beautiful little hotel Such a treat! Bed bugs - Fairfield Inn & Suites Colorado Springs Air Force Academy Room 238 had bedbugs. Yeah right! more. Please note that all Special Requests are subject to availability and additional charges may apply. I really didn't know about bed bugs at the time. Travelers may receive a savings voucher when they submit a review. Owner quickly gave full 11day-scheduled refund without checking the room for himself. It was great stay. Disgusting! As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Room was a nice surprise- nice size, comfortable beds and chair. Room was a nice surprise- nice size, comfortable beds and chair. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. See More Rooms & Suites 01 / 09 Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. Please dont include personal, political, ethical, or religious commentary. There were a lot of families with small children so that made for a very noisy hotel. Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Indoor swimming pool. We were told there was a hot tub at the hotel - there was not one. Nice spacius and clean Pick up the mattresses in the rooms and look under it. You may either dine in the restaurant or take your breakfast to go back to your room. Breakfast was top notch. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Made to order omelettes! The bathroom had poop on the toilet when we checked in. I really didn't know about bed bugs at the time. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. 3. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. NEVER again! This hotel was highly-rated for its very comfy beds. If you booked through us and want to leave a review, please sign in first. Pet-friendly rooms are also available. Good inexpensive place to stay with a very good staff. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. The Academy Hotel | 8110 N. Academy Blvd. Nobody likes that thought," Freeland said. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. I would definitely stay again! Omlet station was great the rest of the food cold and old. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Thanks! There was a line for waffles in the morning only to find out one of the waffle makers had died. We went back to the area for spring break and decided to stay there again because of the location and price. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. "That tells me right there in plain black and white that it's getting worse.". Kids will love the heated pool. Staff was amazingly friendly. This service may contain translations powered by Google. 245 out of 2735 reviews" ", Rating 4 - Poor. Is there a laundry facility in the hotel? The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Location off highway was amazingly easy. The rest of the staff was very, very rude and it did not feel welcoming. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. Sign up and we'll send the best deals to you. Bed Bug - The Academy Hotel Colorado Springs - Tripadvisor A 24-hour reception greets guests of The Academy Hotel. Get exclusive access to members-only deals by email. Breakfast was above expectations, and the restaurant was on point. The room was not very clean. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Arrive: 03-01-2023 . This is the version of our website addressed to speakers of English in Canada. The bathroom had poop on the toilet when we checked in. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Lift up each headboard an lay it on the bed. The bathroom had poop on the toilet when we checked in. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel This is a great value. 2015 The Academy Hotel, Inc. All rights reserved. The facility was a great experience for the modest price., They have a wonderful breakfast bar. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. Even Nice Hotels Can Get Bed Bugs. Here's How To Check For Them. - HuffPost Posts are solely the responsibility of their respective authors. Please enter the dates of your stay and check what conditions apply to your preferred room. )Icon Color & Report Disclaimer, File a new bed bug report at this location. All rights reserved. Breakfast, I have never received such terrible treatment in my life!! Additional sorting options might be available (by type of traveler, by score, etc). We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. more. This is not a rash, these are bites! I would recommend it if you can handle the unfriendliness of the staff. All rights reserved. NEVER again! Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Something went wrong please try again later. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. She contacted me later in the day and said she would e-mail me their report. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Hotel The Academy Hotel Colorado Springs, Colorado Springs, United States The Academy Hotel is independently owned and operated. (Click on the Red Icon to view detailed bed bug reports. Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Though the lobby is lovely don't let it fool you! The breakfast was awesome. The pool was nice and warm This hotel exceeded our expectations. Beautiful facilities, parking lot was a bit dark at night. After their trip, guests tell us about their stay. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. The Academy Hotel Colorado Springs - Orbitz If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Wish there was a hot tub for the grownups but no biggie. Error: - Terms of use - Privacy - Disclaimer. The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). The breakfast was excellent and free but the staff during breakfast was totally rude. For the money, this hotel was beyond worth it. Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Springs

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